FAQ

Does Crypto Store have a retail store?

We are sorry but at the moment we are only online shop with warehouse located in Szczecin, Poland.

 

Where exactly is Crypto Store?

Crypto Store is run by registered Company:

 
FPITM Ltd.
CRAVEN HOUSE 40-44
UXBRIDGE ROAD
W5 2BS LONDON
 

Where do your products came from?

We try to aquire our products from many sources, always trying for the best available quailty, by trying to cut our cost we stay in touch with direct manufacturers.

 

What if I’ve recieved broken or non working product?

Ship it back to us, if the product will be undamaged by user we will replace it with new one.

 

How do I change or cancel my order?

Please contact us by mail as soon as possible: info@cryptostore.io

 

What form of payments do you accept?

At the moment we accept Bitcoins. We are working on Litecoin and Credit Card implementation, to be added in the near future.

 

Is Crypto Store safe?

Crypto Store will never share any of your personal information, all transactions and data are deleted from our system after 6 months. If you still feel unsafe, we strongly suggest to use Bitcoin payments.

 

How long it will take to recieve my order?

We aim to ship your order as soon as we recieve payment, usually not more than 24 hours after payment confirmation; unless stated otherwise in the product description. All above that is shipping time, and depends on chosen delivery method.

 

How do I track my order?

Once your order is shipped We will provide you tracking numbers via email.

 

Order confirmation

Only order confirmation you will receive are tracking numbers provided by UPS tracking notification (usually it takes no more than 48h).

 

 

 

Please be aware that we can not provide you any additional technical help besides drivers and tutorials on how to use products from Crypto Store.